Heidi Health
AI medical scribe that listens to consultations and generates SOAP notes, referral letters, and care plans automatically - free plan available.
Heidi Health is an AI clinical documentation platform that listens to patient-clinician conversations and automatically generates structured SOAP notes, referral letters, care plans, and follow-up instructions in the clinician's own style. Used by GPs, specialists, and allied health professionals across Australia, the US, and the UK, Heidi reduces documentation time from 20-30 minutes per consult to under 5 minutes. The free plan supports 10 Pro Actions per month; the Clinician plan at $150/month (billed annually) removes limits and adds custom templates. The Practice tier at $99/user/month annually adds EHR write-back integrations. Heidi rebranded and restructured its pricing in early 2026 as it expanded into the US market.
Key Features
- Real-time ambient transcription during consultations - no manual recording or dictation trigger required
- Generates SOAP notes, referral letters, care plans, and follow-up instructions from a single recording
- Learns each clinician's personal documentation style and preferred terminology over time
- Custom note templates configurable per consult type including GP visits, telehealth, and specialist reviews
- EHR write-back integration on Practice tier for direct sync to patient records without copy-paste
- HIPAA-compliant data handling with BAA support available on Practice tier and above
- Post-consult editing interface to review, correct, and approve AI-generated notes before sending
Use Cases
- GPs and primary care physicians reducing post-appointment documentation from 30 minutes to under 5
- Specialists generating referral letters and reports directly from recorded consultation audio
- Allied health professionals including physios and psychologists automating progress note creation
- Healthcare practices cutting administrative burden to reduce clinician burnout and increase appointment capacity
Pros
- Free plan with 10 Pro Actions/month lets solo clinicians evaluate the tool before any financial commitment
- Style learning adapts to each clinician's preferred phrasing, reducing editing time over repeated use
- Covers the full note workflow from transcription to final formatted document in a single session
Cons
- EHR write-back and HIPAA BAA require the Practice tier ($99/user/month annual) - not on lower plans
- Clinician plan at $150/month is above mid-market pricing for competing AI medical scribes
- Transcription accuracy in noisy clinical environments or with strong accents may require manual review
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